"I was earlier then expected, so I already went up to the parking spot where I would be picked up!"
JONATHAN CASTLE
"I was pleased with the service, but it would have been even better if, in preparation for the pickup, the driver had been given my flight number and taking the initiative to establish the terminal number into which I was going to fly. My flight number had been passed to your company when I made the booking and I was surprised and a little disappointed that the driver did not know either that or the terminal to go to. Rather, he messaged and phoned me to request this detail. I had not anticipated that. I tipped the driver in cash."