Testimonials 4.4/5 based on 184 reviews
STIOFAN DEBURCA
"I will give the driver the benefit of the doubt, but the service could have been better, particularly the communication of the delay."
08 Mar 2021
Verified Rider
NATASHA WILLIAMS
"Driver arrived on time and let me know he was there - was very happy with the journey "
23 Feb 2021
Verified Rider
ANTONIO ABATI
"overall a very good service, thanks"
22 Dec 2020
Verified Rider
ASHISH MEHRA
"A pleasant journey"
22 Nov 2020
Verified Rider
KATHERINE PERRING
"As a woman with a disability travelling alone, I didn’t feel comfortable when the driver said he could take me to Brighton the next day for £120. I had been trying to chat to him but had difficulty understanding his accent, this was also an issue when he phoned me to find me at the pick up point."
13 Oct 2020
Verified Rider
KATHERINE PERRING
"As a woman with a disability travelling alone, I didn’t feel comfortable when the driver said he could take me to Brighton the next day for £120. I had been trying to chat to him but had difficulty understanding his accent, this was also an issue when he phoned me to find me at the pick up point."
13 Oct 2020
Verified Rider
FRANCES FEDDEN
"Very satisfa tory"
22 Sep 2020
Verified Rider
IVA BRUNNING
"Timely and polite service! "
19 Aug 2020
Verified Rider
PHILIP TABBAH
"All good."
18 Aug 2020
Verified Rider
GUNAY ERTEM
"THE SERVICE WAS TERRIBLE and I refuse to get it
he was on time, he hadn't any mask and he get my luggage and put to the car , and when I ask him why he does not wear mask , he said that he will wear when we het in ,,,,,most important and terrible situation was : when he open his door , under and around his seat he had at least 10 used tissue ….. what a great thing during pandemic ….
and I refused to get the car , and I booked Uber and I paid extra 85 pound to go to airport .
Now I came from holiday , I will get in contact with authorities about your company
regards
"
13 Aug 2020
Verified Rider
RACHEL CHRISTIAN
"I lost my money because apparently I booked the wrong location, never pay before you get picked up.
Fed up of losing money.
Never turned up."
11 Aug 2020
Verified Rider
IVA BRUNNING
"Great service! Driver was a bit relaxed in the mask rules but received an apology and a promise this wouldn’t happen again. The return journey was great. Many thanks "
03 Aug 2020
Verified Rider
JAMES LAWRENCE
"Great."
27 Jul 2020
Verified Rider
LAIA VILA-ESPI
"On time. Driver was friendly and car was very clean and tidy."
05 Jul 2020
Verified Rider
VANESSA DAUBNEY
"All fine, thanks."
30 Apr 2020
Verified Rider
IOANNA KOUMI
"The driver was 10 minutes earlier, but could not find the place for about four minutes as there is no house number in my block of flats, just the name of the building. Once I explained things, he understood and was there in a matter of a couple of minutes. What I really liked was that he kept his distance from me and used gloves to put my suitcase in the car due to corona virus! Thank you for that!
However, he should be wearing a mask like I did. "
22 Mar 2020
Verified Rider
JOSEPH MIDDLEMAS
"Excellent service "
17 Mar 2020
Verified Rider
LINDA MOWLES
"Driver was prompt, helpful and friendly - completely satisfied.
Only blip was the phone call from the handler about half hour before pick-up, who didn’t seem to know the local area of Chiswick. Coming from Suffolk I had no idea about Chiswick which is why in the booking notes I had explained that we needed to be picked up from the Chiswick House Lightopia exit. After some panic that did get sorted. The driver totally knew where we had to be picked up.
"
23 Feb 2020
Verified Rider
LOUISA FITZHERBERT
"My driver was timely, friendly and efficient. Really impressed "
13 Feb 2020
Verified Rider
MAURICE GLUCK
"Perfectly polite and helpful driver."
05 Feb 2020
Verified Rider
INGRID GLASBY
"My journey started from home not at the airport "
29 Jan 2020
Verified Rider
KAREN MCPHERSON
"Polite and on time. Helpful with luggage. "
22 Jan 2020
Verified Rider
OTTO HEFFER
"Jolly driver lovely conversation! On time even though it was so early."
06 Jan 2020
Verified Rider
MANUELA SPERANDEO
"Lovely driver, great service "
05 Jan 2020
Verified Rider
THOMAS LUCK
"Late, took multiple wrong directions from sat nav. Drove well under speed limit throughout even on motorway and had to keep opening and closing window to keep himself awake. A danger to us! "
28 Dec 2019
Verified Rider
THOMAS LUCK
"Late, took multiple wrong directions from sat nav. Drove well under speed limit throughout even on motorway and had to keep opening and closing window to keep himself awake. A danger to us! "
28 Dec 2019
Verified Rider
NEVILLE BASS
"All went well - pick up was on Chiswick Mall, not other side of my house on Netheravon Road South, but that's no big deal Main thing is that driver did phone me when we arrived, 5 mins ahead of schedule, with was great. "
21 Dec 2019
Verified Rider
PIER ANDREA TRAVERSO
"Perfect, thank you"
17 Dec 2019
Verified Rider
ALEXANDER LUCAS
"n/a"
16 Dec 2019
Verified Rider
ANNABEL MCKERROW
"T"
13 Dec 2019
Verified Rider
STUART CUTLER
"First driver was 30 mins late but we left plenty of time to get to the show. The second driver was a little early which was good "
10 Dec 2019
Verified Rider
DANIELA CORRAO
"I went TO the airport not picked up at the airport"
08 Dec 2019
Verified Rider
LEONTXO GARCIA
"All right"
08 Dec 2019
Verified Rider
SHARON MARLEY
"Our driver was lovely, it was a quick trip"
04 Dec 2019
Verified Rider
PAOLA ACCALAI
"Excellent taxi service"
02 Dec 2019
Verified Rider
JOHN BOURNE
"Punctual and polite.."
24 Nov 2019
Verified Rider
ERICA EDWARDS
"Vehicle was a little shabby, but other than that everything was perfect."
19 Nov 2019
Verified Rider
JEREMY DAHAN
"Great service "
18 Nov 2019
Verified Rider
KATIE HARDISTY SMITH
"Good service overall.
Drivier had issue with amount if luggage and size of vehicle but this was clearly listed in my taxi request. Issue was rectified and we got home on time.
Thanks"
18 Nov 2019
Verified Rider
MAURICE GLUCK
"Perfectly fine taxi journey from home to the airport"
15 Nov 2019
Verified Rider
ANDY EARDLEY
"It was completely unacceptable to inform me of an extra charge while I am in the taxi when you have had the booking for several days.
Every other taxi service manages to get the same 4 bags in a standard car. And the fact is I also had 3 bags, not 4.
I am reporting you to both Trading Standards and HMRC for asking for a cash payment.
"
08 Nov 2019
Verified Rider
RUTH WILLMOTT
"The driver did not know the best route and took us into awful traffic that no other taxi driver would take us. He seemed nervous driving in central London once of our friends sat in the front had to help direct him and how to drive and get out on park lane. It was the worst experience for a long time. He should only do short local jobs. Sweet old guy though. "
05 Nov 2019
Verified Rider
SHAUN WHITE
"Very good"
31 Oct 2019
Verified Rider
YON HONG
"A very friendly and helpful driver"
28 Oct 2019
Verified Rider
TAKAO OE
"Good "
27 Oct 2019
Verified Rider
MARIAN PATRICK
"All good"
20 Oct 2019
Verified Rider
YVONNE MARTENS
"Very friendly and good driver .. good value "
18 Oct 2019
Verified Rider
HOLLY COWAN
"N/A"
07 Oct 2019
Verified Rider
MICHAEL RICE
"Perfect "
14 Sep 2019
Verified Rider
PAUL MCCORMICK
"20 minutes early, had to rush to get ready"
13 Sep 2019
Verified Rider
MANDY PARKER
"Our driver was timely, super friendly and made the whole trip stress-free. We really appreciated having him pick us up! "
11 Sep 2019
Verified Rider
STEFANIA TAYLOR
"Excellent,thank you."
09 Sep 2019
Verified Rider
JOHN GODFREY
"It was good"
09 Sep 2019
Verified Rider
THEO HEWETT
"Very friendly and helpful, showed up on time and got us to our destination quickly. "
05 Sep 2019
Verified Rider
ROBERT PEACOCK
"Excellent service. Would recommend."
04 Sep 2019
Verified Rider
MRS H FROST
"Excellent service from a courteous driver.
He arrived 5 minutes early, was polite and helpful. He took a more scenic route that was shorter, which was more enjoyable than the M4 motorway.
I can heartily recommend this company. "
03 Sep 2019
Verified Rider
DAN ELPHICK
"Excellent "
30 Aug 2019
Verified Rider
MIKE WALLEY
"
The requested vehicle was a Galaxy ( as per the website) as we had 5 adults to transport. What arrived was a Prius that had “occasional “ seats in the rear cargo area. It was extremely small and uncomfortable.
The driver was 15 mins late which should not have been too problematic as I had allowed a buffer, but the route he took was frankly bizarre.
It clearly indicated that he knew nothing about london and it’s traffic pinch points. He followed an in-car gps that had no traffic info, unlike the mobile phone he had on the other side of the steering wheel. He routed Chiswick to Clerkenwell via South Kensington, Piccadilly and Shaftbury Ave!! The journey took an hour, when all apps I checked as we left indicated 40mins. We were late for our booking.
On arrival he pulled up round the corner and on the opposite side of the road. I asked him to turn around and pull up outside the restaurant as one of my passengers has mobility issues. He simply moved to the other side of the road and turned to the passenger and invited him to get out. Not wishing to be a problem the passenger did before I could intervene. We then had to walk around the corner to the restaurant, which left my passenger feeling a little unsteady.
The driver whilst not discourteous, was totally un-empathetic and clueless about London and it’s traffic.
We called an Uber for the return and got a VW Sharan within 3 mins of calling, directly outside the restaurant, a driver that knew his way around so a journey time of 35 mins and it cost £12 less than the first taxi.
Won’t be using A4 again
"
11 Aug 2019
Verified Rider
MIKE WALLEY
"
The requested vehicle was a Galaxy ( as per the website) as we had 5 adults to transport. What arrived was a Prius that had “occasional “ seats in the rear cargo area. It was extremely small and uncomfortable.
The driver was 15 mins late which should not have been too problematic as I had allowed a buffer, but the route he took was frankly bizarre.
It clearly indicated that he knew nothing about london and it’s traffic pinch points. He followed an in-car gps that had no traffic info, unlike the mobile phone he had on the other side of the steering wheel. He routed Chiswick to Clerkenwell via South Kensington, Piccadilly and Shaftbury Ave!! The journey took an hour, when all apps I checked as we left indicated 40mins. We were late for our booking.
On arrival he pulled up round the corner and on the opposite side of the road. I asked him to turn around and pull up outside the restaurant as one of my passengers has mobility issues. He simply moved to the other side of the road and turned to the passenger and invited him to get out. Not wishing to be a problem the passenger did before I could intervene. We then had to walk around the corner to the restaurant, which left my passenger feeling a little unsteady.
The driver whilst not discourteous, was totally un-empathetic and clueless about London and it’s traffic.
We called an Uber for the return and got a VW Sharan within 3 mins of calling, directly outside the restaurant, a driver that knew his way around so a journey time of 35 mins and it cost £12 less than the first taxi.
Won’t be using A4 again
"
11 Aug 2019
Verified Rider
NELLA SOUSKOVA
"Very pleasant driver. On time. Helpful with luggage. Much appreciated. "
08 Aug 2019
Verified Rider
JOSEPH SAMMUT
"Nothing wrong. The meet was done at the hotel. My trip was from hotel to airport. Mohammed the driver was excellent throughout"
06 Aug 2019
Verified Rider
OLIVER STUTTAFORD
"Very good service- easy to book and prompt arrival "
01 Aug 2019
Verified Rider
SZILVIA KANTOR
"quality service"
20 Jul 2019
Verified Rider
CAROLINE BARBER
"Good"
20 Jul 2019
Verified Rider
ADAM BUTT
"All good, thank you"
18 Jul 2019
Verified Rider
PHILIPPA CUTHBERTSON
"The pick up was in the countryside so phone reception drops in and out and so couldn't connect to map. However, the main office was good at keeping me informed. The journey overall was good."
15 Jul 2019
Verified Rider
PHILIPPA CUTHBERTSON
"The pick up was in the countryside so phone reception drops in and out and so couldn't connect to map. However, the main office was good at keeping me informed. The journey overall was good."
15 Jul 2019
Verified Rider
NAOMI BECKLEY
"Yes"
14 Jul 2019
Verified Rider
SZILVIA KANTOR
"The driver was very friendly, helpful and polite.
"
13 Jul 2019
Verified Rider
SZILVIA KANTOR
"The driver was very friendly, helpful and polite.
"
13 Jul 2019
Verified Rider
JONATHAN DODS
"All good."
12 Jul 2019
Verified Rider
ADAM BUTT
"Prompt and friendly driver, clean car and a competitive price. I’ll be using again"
12 Jul 2019
Verified Rider
ADAM BUTT
"Prompt and friendly driver, clean car and a competitive price. I’ll be using again"
12 Jul 2019
Verified Rider
FRANK ESCOBAR
"He didn’t meet inside the terminal as it was a pick up from my home. "
11 Jul 2019
Verified Rider
JOHN GODFREY
"Job done."
09 Jul 2019
Verified Rider
LARUSHKA MELLOR
"yes"
01 Jul 2019
Verified Rider
NICK BRADFORD
"Happy with the service."
28 Jun 2019
Verified Rider
ROGER PUENTE
"We had to pay an extra charge of 20 pounds in cash due to a flight delay of 1 hour. The flight number was perfectly specified in the booking details."
26 Jun 2019
Verified Rider
FAITH COOK
"Was great! Thank you "
23 Jun 2019
Verified Rider
JEFF GOODMAN
"Great job!"
22 Jun 2019
Verified Rider
CHRIS WHITE
"Excellent driver. Saved us a lot of time in busy traffic."
21 Jun 2019
Verified Rider
ROBERT STINE
"Well done. "
21 Jun 2019
Verified Rider
SAMEER JARIWALA
"Nice"
20 Jun 2019
Verified Rider
GORDON ROUGH
"A 1. Top class Almost perfect"
16 Jun 2019
Verified Rider
JOHN FUREY
"Great service thank you."
11 Jun 2019
Verified Rider
EMILCE LONGO
"My driver was 5 minutes earlier, which was great because it allowed me to catch an earlier train at Blackfriars. He was kind and respectful and made me feel comfortable, which is important to me as a female travelling alone. "
09 Jun 2019
Verified Rider
CHARMAINE DESIRA
"the taxi that picked us from train station was dirty and needed a good wash from the inside"
07 Jun 2019
Verified Rider
FRANK CURRAN
"Good"
05 Jun 2019
Verified Rider
JOAO QUEIROS
"It was very nice, thank you!"
04 Jun 2019
Verified Rider
STEPHEN MESSENGER
"Great hassle free experience
"
02 Jun 2019
Verified Rider
NATALIE PERRY
"My flight was delayed one and a half hours and didn’t land until 10.50am. Once I cleared customs and realised that no driver was there, I called the number provided and the driver said he had left the airport as the flight had arrived at 9.24am. He had called me. I was still in the air with no phone contact. I am expecting a full refund. "
02 Jun 2019
Verified Rider
SATOMI KUWAHARA
"Nice and fast trip"
29 May 2019
Verified Rider
SOUNDARARARAJAN GANESAN
"Driver was nice and chat with us "
27 May 2019
Verified Rider
CHARLES BLAKE
"Good journey, no hassle, recommended."
27 May 2019
Verified Rider
BRIAN PARRATT
"Driver on time and very pleasant and joined in our conversation when asked a question."
26 May 2019
Verified Rider
BEATA SOKOL
"Really good!"
25 May 2019
Verified Rider
NIC MEHEW
"Despite slight late arrival the driver made up time through his knowledge of the route and understanding of road system. Will certainly use service again."
24 May 2019
Verified Rider
ROMAN MANTHEY
"Nothing as pick up was from home."
24 May 2019
Verified Rider
FIORELA MIHALI
"It was nice driver and clean car "
23 May 2019
Verified Rider
GUNNAR RUNARSSON
"Great service"
22 May 2019
Verified Rider
MARIA MELERO
"Please state meeting point in the information you sent to customers when they book. "
20 May 2019
Verified Rider
PAUL IRELAND
"Very pleased with the promptness of the driver and being informed of his arrival by phone(which was 8 minutes before the planned pick up time.
Furthermore he was pleasant and polite and got us to our destination within the time required.
The vehicle was very clean and suited our needs really well.
Thanks "
20 May 2019
Verified Rider
TREVOR WYNNE-HUGHES
"Our outward journey went really well. We had 2 passengers and 2 golf bags and 2 cabin bags. The driver fitted them in the car and was dropped off with time to spare.
On the return journey the driver was not in the airport and when I contacted them with plenty of time to come to a pick up point he failed to arrive until 40 minutes past the time of pickup. When we contacted the driver we explained that due to an accident one of the passengers was on crutches and was being dropped off by airport assistance to the designated pick up position by the bus stops. He went into the car park and had to pay to get out, then we were told he had left the airport and had to drive up the motorway and back to get back into the airport. It was a total shambles.when we phoned him he said he was in the airport by McDonald’s. He drove through the drop off zone for cars several times. When we got into the car he placed the two golf bags in the boot with the cabin bags and then told us we should have got an estate car."
20 May 2019
Verified Rider
LINA SCIGLIANO
"the service was really good. The driver was professional and he had arrived on time."
19 May 2019
Verified Rider
GWENOLéE MAGUEUR
"Everything was perfect! "
19 May 2019
Verified Rider
DANICA GROBBELAAR
"i was early so went to meet him in the parking area"
14 May 2019
Verified Rider
ASHLEY BRADFORD
"Our car was not there when we left the function and after calling were told the initial car actually hadn't been scheduled even though I had the confirmation email. We waited for 15 minutes and when a car still hadn't arrived I called again and only at this point did I get a text confirmation of the new booking. Slightly disappointed even though the phone operator was very helpful."
01 May 2019
Verified Rider
TERUO
"Very good and kind driver!"
29 Apr 2019
Verified Rider
LISA DAVIES
"Driver was on time and courteous"
29 Apr 2019
Verified Rider
CHRISTIAN STEWART
"Timely & good journey. "
29 Apr 2019
Verified Rider
AGNIESZKA PLUTA
"The service was fantastic and very professional. Thanks a lot!"
25 Apr 2019
Verified Rider
BLAIR MCPHERSON
"We waited 20 min for driver to arrive at terminal. He did not hold a sign up with our names and was randomly asking people if they were us before calling me on my mobile asking where we were. Would have expected more professional service. "
15 Apr 2019
Verified Rider
KAREN LAMB
"Very reliable and will definitely use this company again "
15 Apr 2019
Verified Rider
TIGRAN TER-MARTIROSYAN
"All good"
28 Mar 2019
Verified Rider
YASMINE OLANDER
"Vet good"
28 Mar 2019
Verified Rider
KIM SOUTHGATE
"excellent as usual"
25 Mar 2019
Verified Rider
MICHAEL RICE
"Very polite driver, knew when to speak and very patient, due to bad traffic"
25 Mar 2019
Verified Rider
MICHAEL KOLB
"Perfect!"
20 Mar 2019
Verified Rider
PAM PETRE
"Very easy booking process and confirmation. Excellent communication and friendly service from both outward bound and return journey drivers when looking for us at pick up points. No complaints at all. Thank you."
20 Mar 2019
Verified Rider
IAN ELLUL
"Excellent service"
19 Mar 2019
Verified Rider
DEBORAH LANGRIDGE
"All good "
17 Mar 2019
Verified Rider
RAINER MORGAN
"very good"
15 Mar 2019
Verified Rider
KIM SOUTHGATE
"Excellent - clean car and knowledgeable driver"
14 Mar 2019
Verified Rider
JODIE KEETLEY
"Lovely guy. My daughter left her handbag in the car and he returned with it. very punctual and polite. Also came to collect us earlier due to the awards finishing a little early without any issues at all."
14 Mar 2019
Verified Rider
PATRICIA CANE
"Such a straightforward, easy system. Makes travelling home from events in London so easy. We will definitely use this system again"
14 Mar 2019
Verified Rider
TRACY JENKINS
"Very good service - excellent driver"
13 Mar 2019
Verified Rider
HELEN PRAEM
"Perfekt 👌 "
08 Mar 2019
Verified Rider
ANDREW BELL
"The driver was waiting inside WH Smith which was such an odd place for him to be! So for a while we couldn’t find him. "
06 Mar 2019
Verified Rider
CLARE BALFOUR
"Driver said that he had been delayed by his previous customer not being ready in time. "
01 Mar 2019
Verified Rider
JOHN URE
"On time, comfortable car, exactly what you want from the service."
27 Feb 2019
Verified Rider
ANA PENA
"Great experience, I will book again!"
27 Feb 2019
Verified Rider
BRONWYN BOYLE
"Overall the journey and process was very smooth; however, embarrassingly, at the end of the journey, my driver asked for an additional £10 to cover airport parking.
According to the Taxicode terms that I had booked, I was under the impression that Meet & Greet was covered in the booking price, including up to 30 minutes waiting time. We met the driver well within that timeframe (around 12.15 for a 12.00 booking) and the driver checked his parking ticket at 12.27, again within the 30 minutes time.
Given everything else had gone so smoothly, it was really disappointing to land from a 24 hour journey and be asked for additional cash, particularly after we'd already given the driver a few pounds' tip. It was sheer luck that we were able to root out a £10 note from the bottom of our luggage to save any embarrassment, as we were not expecting to need any cash.
Overall, it was a disappointing end to what had been, up til then, a very good experience.
"
27 Feb 2019
Verified Rider
NATHALIE BLEACH
"Very happy with the whole experience! Received prompt confirmation of the booking and on the day , text confirming the car and arrival. The driver was very nice and car spotless. Highly recommendable!!"
19 Feb 2019
Verified Rider
JIM LITTLEFAIR
"All good. My plane was late and the driver had watched the arrival and arrived at Heathrow at the adjusted time. "
16 Feb 2019
Verified Rider
PETER WOOD
"Excellent driver."
24 Jan 2019
Verified Rider
REENA GUPTA
"They were on time for my airport pick up "
09 Jan 2019
Verified Rider
SIU KUNG
"on time and reliable"
25 Dec 2018
Verified Rider
THOMAS DE MAULEON
"Very professional"
29 Nov 2018
Verified Rider
IERA BILBAO
"The driver was not very nice and did left us somwhere near where we were supposed to stop due to public works on the street and did not give a clear explanation of how to get to our destination, leaving us in the middle of nowhere at 5am"
17 Nov 2018
Verified Rider
KEVIN MORROW
"Driver was 10 mins late on the scheduled booking time but that did not upset my plans. Car was in good condition and the car was the executive car advertised. Driver was pleasant and new where he was going so the journey was uneventful which is a good thing. Good pleasant experience."
15 Nov 2018
Verified Rider
JO-ANNE LEE
"My arrival after immigration was faster than expected so I was early. I called the contact number and the driver then called me. I had to go up to the departures level and meet him there. He was a bit hard to understand over the phone and I was unfamiliar with the airport so took a few minutes. He then asked me for destination when I assumed he would have all that information."
21 Oct 2018
Verified Rider
ALEXANDRA JONES
"Prompt, quick and easy to book. Reliable. Definitely recommend. "
17 Oct 2018
Verified Rider
ULLA HEDERSTEDT
"slightly late, but good booking system"
11 Oct 2018
Verified Rider
MARIE-ADELINE BELLOUARD
"The driver was very nice, he just told me to wait in front of WHSmith but he was waiting in front of Marks&Spencers. We both lost time!
Very good and nice driver.
"
01 Oct 2018
Verified Rider
DAUPHIN NICOLAS
"I'm waiting the taxi during 30 minutes. Nobody. And you débit 66 pounds.i send you a mail. Nobody answer. "
24 Sep 2018
Verified Rider
RUPERT WILES
"Pick up at Lonsdale Road was 1/4 hr but fortunately traffic was light and we arrived on time. Pick up from the evening event was right on time. Drivers were excellent."
23 Sep 2018
Verified Rider
ADAM GRUNSKE
"Everything was perfect and as agreed. Would recommend to anyone!"
18 Sep 2018
Verified Rider
OLABANJI AYILOLA
"The service delivery was excellent. The driver came to time."
17 Sep 2018
Verified Rider
JEAN RIDGEWELL
"Driver was on time and very pleasant. I was happy with the service and would recommend this company to anyone who needs to book a cab in England.
Cheers
🙂"
15 Sep 2018
Verified Rider
BRONWEN ALDRIDGE
"An excellent service"
13 Sep 2018
Verified Rider
PHILIP ADAMS
"Arrived on time, good fast journey."
07 Sep 2018
Verified Rider
JILLIAN GARDINER
"friendly staff ,right on time -thanks"
09 Aug 2018
Verified Rider
PAULINE ASHER
"Prompt pleasant careful driver, comfortable car."
06 Aug 2018
Verified Rider
DAVID TULLOCH
"The driver was late. I called the office they told me that the car was 10 mainutes away. I offered to meet the driver at set down area to cut the waiting time. The office told me that I could meet the driver in the carpark. The driver eventually turned up approximately 45 minutes after the booked time. I notice that there is a poenalty for every 15 minute that teh passneger keeps the driver waiting. Can you please reimburse me for 45 minute delay. Thank you"
05 Aug 2018
Verified Rider
MARIA GARCIA
"Amazing seevice"
02 Aug 2018
Verified Rider
PHIL RATTRAY
"Helpful driver and he got us there in plenty time, thank you."
31 Jul 2018
Verified Rider
LUCIE MUDDELL
"This wasn’t an airport pick up but I can’t leave the Meet and Greet question empty "
28 Jul 2018
Verified Rider
MARK HONEYMAN
"Nice gentleman driver, not to chatty which I like, told him it was a medical appointment and he got me there with time to spare. Lovely clean and tidy car, smooth drive despite London's humps. Overall very pleased. Thank you. "
18 Jul 2018
Verified Rider
PETER BEREK
"Slight confusion about where to meet; otherwise excellent."
18 Jul 2018
Verified Rider
JULIE BRAZIER
"Excellent service really easy to book quick response confirming the booking . Driver was very punctual and called when outside. "
17 Jul 2018
Verified Rider
HELEN GROTE
"Excellent! VERY honest driver too - I gave him £30 not realising I'd already paid it by debit card. He gave it back (& got a decent tip from me too!) Would definitely use again. "
16 Jul 2018
Verified Rider
LUKE HACKING
"The driver was on time and polite and got us home in good time."
16 Jul 2018
Verified Rider
MATT CLEAVE
"Never turned up, left us waiting. Had to book with a other local taxi company. AVOID LILE THE PLAGUE, and book locally."
15 Jul 2018
Verified Rider
JUSTIN LENCZEWSKI
"Excellent experience. We ordered a large van for the 6 of us (4 adults & 2 children) the night before our trip. Cab arrived 5 minutes before our time. Driver was courteous and loaded all our luggage. Travel to the Brighton train station from Hove was quick and comfortable. Price was very reasonable, comparable to our trip from the station to our flat in Hove.
I would highly recommend the company to any travellers. "
09 Jul 2018
Verified Rider
HELEN DONALD
"Was a little nervous in case taxi to airport ran late however driver was prompt, speedy and helpful. First experience of booking online but process was extremely straightforward and efficient. Highly recommended."
03 Jul 2018
Verified Rider
ANNE CLEMENTS
"Excellent service. Driver very polite and
Helpful. Would certainly use again."
24 Jun 2018
Verified Rider
BARBARA GORVIN
"Excellent service "
23 Jun 2018
Verified Rider
TRACEY JONES
"Excellent service and reliable
Very friendly driver, no complaints here "
23 Jun 2018
Verified Rider
RICK JARLOWE
"Excellent service and driver arrived 15 minutes early."
17 Jun 2018
Verified Rider
HELEN WALSH
"Great on time pick up with very good drop off point and helpful driver"
17 Jun 2018
Verified Rider
MALCOLM HALL
"No issues. Driver arrived early, was very polite and helpful. Very good experience and shall use again."
10 Jun 2018
Verified Rider
HEATHER HALLIDAY
"Excellent service, esp as driver had to wait as road was closed where we were to be collected on our return"
08 Jun 2018
Verified Rider
MAN ON CHEUNG
"Thank you"
02 Jun 2018
Verified Rider
TIM BARRY
"I will use your service again. Very professional.
Tim"
29 May 2018
Verified Rider
JESSICA HåKANSSON
"Got excellent service. Dfriver couldn't locate us, called and got instructiohns so we only waitted a few minutes exxtra.... this with the booking done on short notice."
25 May 2018
Verified Rider
OLIVER LOCK
"I need to cancel this ASAP"
13 May 2018
Verified Rider
JOHAN E BULL
"the fair cost more than quoted as we had to return to pick up passport. I was prepared to pay an extra £10 tip for this until the driver told me that I had to pay £6.00 extra. understandable but no extra tip deserved for this in my mind."
08 May 2018
Verified Rider
TINA JING
"Driver was punctual and very courteous. "
05 May 2018
Verified Rider
CLAUDINE BUREAU
"Everything was perfect. Thé taxi arrived in time . Thé time was not sûre for the way back, the driver he called me and waited for me . Good job !
"
03 May 2018
Verified Rider
MELANIE MARIE BROWN
"The driver was late and didn’t apologise. We booked a large taxi to accommodate our luggage and specified this on the booking but he was almost irritated when he learned we had lots of luggage. Didn’t make any attempt to even offer assistance with our bags at the destination and left us with out bags outside the hotel entrance in the rain. Not great service by my comparable experiences. "
30 Apr 2018
Verified Rider
BELINDA GONG-LAU
"The driver really need to improve his knowledge of the road. He had driven to a no entrance road and told me the road was blocked for some reason. In fact, he couldn't follow the navigation properly. my concern is for a driver claimed he had 7 years driving experience in London, why did he need a navigation from city to main train station. "
27 Apr 2018
Verified Rider
RAIMO HEINAM
"Great experience"
23 Apr 2018
Verified Rider
GLYNIS HUGHS
"Would have been helpful if I had been informed in advance that your drivers are not allowed to pick up outside Kings Cross Station and maybe you should have told me where the pickup point should be. "
17 Apr 2018
Verified Rider
KATIE QUIMBY
"👍"
08 Apr 2018
Verified Rider
STIOFAN DEBURCA
"I will give the driver the benefit of the doubt, but the service could have been better, particularly the communication of the delay."
08 Mar 2021
Verified Rider
NATASHA WILLIAMS
"Driver arrived on time and let me know he was there - was very happy with the journey "
23 Feb 2021
Verified Rider
ANTONIO ABATI
"overall a very good service, thanks"
22 Dec 2020
Verified Rider
ASHISH MEHRA
"A pleasant journey"
22 Nov 2020
Verified Rider
KATHERINE PERRING
"As a woman with a disability travelling alone, I didn’t feel comfortable when the driver said he could take me to Brighton the next day for £120. I had been trying to chat to him but had difficulty understanding his accent, this was also an issue when he phoned me to find me at the pick up point."
13 Oct 2020
Verified Rider
KATHERINE PERRING
"As a woman with a disability travelling alone, I didn’t feel comfortable when the driver said he could take me to Brighton the next day for £120. I had been trying to chat to him but had difficulty understanding his accent, this was also an issue when he phoned me to find me at the pick up point."
13 Oct 2020
Verified Rider
FRANCES FEDDEN
"Very satisfa tory"
22 Sep 2020
Verified Rider
IVA BRUNNING
"Timely and polite service! "
19 Aug 2020
Verified Rider
PHILIP TABBAH
"All good."
18 Aug 2020
Verified Rider
GUNAY ERTEM
"THE SERVICE WAS TERRIBLE and I refuse to get it
he was on time, he hadn't any mask and he get my luggage and put to the car , and when I ask him why he does not wear mask , he said that he will wear when we het in ,,,,,most important and terrible situation was : when he open his door , under and around his seat he had at least 10 used tissue ….. what a great thing during pandemic ….
and I refused to get the car , and I booked Uber and I paid extra 85 pound to go to airport .
Now I came from holiday , I will get in contact with authorities about your company
regards
"
13 Aug 2020
Verified Rider
RACHEL CHRISTIAN
"I lost my money because apparently I booked the wrong location, never pay before you get picked up.
Fed up of losing money.
Never turned up."
11 Aug 2020
Verified Rider
IVA BRUNNING
"Great service! Driver was a bit relaxed in the mask rules but received an apology and a promise this wouldn’t happen again. The return journey was great. Many thanks "
03 Aug 2020
Verified Rider
JAMES LAWRENCE
"Great."
27 Jul 2020
Verified Rider
LAIA VILA-ESPI
"On time. Driver was friendly and car was very clean and tidy."
05 Jul 2020
Verified Rider
VANESSA DAUBNEY
"All fine, thanks."
30 Apr 2020
Verified Rider
IOANNA KOUMI
"The driver was 10 minutes earlier, but could not find the place for about four minutes as there is no house number in my block of flats, just the name of the building. Once I explained things, he understood and was there in a matter of a couple of minutes. What I really liked was that he kept his distance from me and used gloves to put my suitcase in the car due to corona virus! Thank you for that!
However, he should be wearing a mask like I did. "
22 Mar 2020
Verified Rider
JOSEPH MIDDLEMAS
"Excellent service "
17 Mar 2020
Verified Rider
LINDA MOWLES
"Driver was prompt, helpful and friendly - completely satisfied.
Only blip was the phone call from the handler about half hour before pick-up, who didn’t seem to know the local area of Chiswick. Coming from Suffolk I had no idea about Chiswick which is why in the booking notes I had explained that we needed to be picked up from the Chiswick House Lightopia exit. After some panic that did get sorted. The driver totally knew where we had to be picked up.
"
23 Feb 2020
Verified Rider
LOUISA FITZHERBERT
"My driver was timely, friendly and efficient. Really impressed "
13 Feb 2020
Verified Rider
MAURICE GLUCK
"Perfectly polite and helpful driver."
05 Feb 2020
Verified Rider
INGRID GLASBY
"My journey started from home not at the airport "
29 Jan 2020
Verified Rider
KAREN MCPHERSON
"Polite and on time. Helpful with luggage. "
22 Jan 2020
Verified Rider
OTTO HEFFER
"Jolly driver lovely conversation! On time even though it was so early."
06 Jan 2020
Verified Rider
MANUELA SPERANDEO
"Lovely driver, great service "
05 Jan 2020
Verified Rider
THOMAS LUCK
"Late, took multiple wrong directions from sat nav. Drove well under speed limit throughout even on motorway and had to keep opening and closing window to keep himself awake. A danger to us! "
28 Dec 2019
Verified Rider
THOMAS LUCK
"Late, took multiple wrong directions from sat nav. Drove well under speed limit throughout even on motorway and had to keep opening and closing window to keep himself awake. A danger to us! "
28 Dec 2019
Verified Rider
NEVILLE BASS
"All went well - pick up was on Chiswick Mall, not other side of my house on Netheravon Road South, but that's no big deal Main thing is that driver did phone me when we arrived, 5 mins ahead of schedule, with was great. "
21 Dec 2019
Verified Rider
PIER ANDREA TRAVERSO
"Perfect, thank you"
17 Dec 2019
Verified Rider
ALEXANDER LUCAS
"n/a"
16 Dec 2019
Verified Rider
ANNABEL MCKERROW
"T"
13 Dec 2019
Verified Rider
STUART CUTLER
"First driver was 30 mins late but we left plenty of time to get to the show. The second driver was a little early which was good "
10 Dec 2019
Verified Rider
DANIELA CORRAO
"I went TO the airport not picked up at the airport"
08 Dec 2019
Verified Rider
LEONTXO GARCIA
"All right"
08 Dec 2019
Verified Rider
SHARON MARLEY
"Our driver was lovely, it was a quick trip"
04 Dec 2019
Verified Rider
PAOLA ACCALAI
"Excellent taxi service"
02 Dec 2019
Verified Rider
JOHN BOURNE
"Punctual and polite.."
24 Nov 2019
Verified Rider
ERICA EDWARDS
"Vehicle was a little shabby, but other than that everything was perfect."
19 Nov 2019
Verified Rider
JEREMY DAHAN
"Great service "
18 Nov 2019
Verified Rider
KATIE HARDISTY SMITH
"Good service overall.
Drivier had issue with amount if luggage and size of vehicle but this was clearly listed in my taxi request. Issue was rectified and we got home on time.
Thanks"
18 Nov 2019
Verified Rider
MAURICE GLUCK
"Perfectly fine taxi journey from home to the airport"
15 Nov 2019
Verified Rider
ANDY EARDLEY
"It was completely unacceptable to inform me of an extra charge while I am in the taxi when you have had the booking for several days.
Every other taxi service manages to get the same 4 bags in a standard car. And the fact is I also had 3 bags, not 4.
I am reporting you to both Trading Standards and HMRC for asking for a cash payment.
"
08 Nov 2019
Verified Rider
RUTH WILLMOTT
"The driver did not know the best route and took us into awful traffic that no other taxi driver would take us. He seemed nervous driving in central London once of our friends sat in the front had to help direct him and how to drive and get out on park lane. It was the worst experience for a long time. He should only do short local jobs. Sweet old guy though. "
05 Nov 2019
Verified Rider
SHAUN WHITE
"Very good"
31 Oct 2019
Verified Rider
YON HONG
"A very friendly and helpful driver"
28 Oct 2019
Verified Rider
TAKAO OE
"Good "
27 Oct 2019
Verified Rider
MARIAN PATRICK
"All good"
20 Oct 2019
Verified Rider
YVONNE MARTENS
"Very friendly and good driver .. good value "
18 Oct 2019
Verified Rider
HOLLY COWAN
"N/A"
07 Oct 2019
Verified Rider
MICHAEL RICE
"Perfect "
14 Sep 2019
Verified Rider
PAUL MCCORMICK
"20 minutes early, had to rush to get ready"
13 Sep 2019
Verified Rider
MANDY PARKER
"Our driver was timely, super friendly and made the whole trip stress-free. We really appreciated having him pick us up! "
11 Sep 2019
Verified Rider
STEFANIA TAYLOR
"Excellent,thank you."
09 Sep 2019
Verified Rider
JOHN GODFREY
"It was good"
09 Sep 2019
Verified Rider
THEO HEWETT
"Very friendly and helpful, showed up on time and got us to our destination quickly. "
05 Sep 2019
Verified Rider
ROBERT PEACOCK
"Excellent service. Would recommend."
04 Sep 2019
Verified Rider
MRS H FROST
"Excellent service from a courteous driver.
He arrived 5 minutes early, was polite and helpful. He took a more scenic route that was shorter, which was more enjoyable than the M4 motorway.
I can heartily recommend this company. "
03 Sep 2019
Verified Rider
DAN ELPHICK
"Excellent "
30 Aug 2019
Verified Rider
MIKE WALLEY
"
The requested vehicle was a Galaxy ( as per the website) as we had 5 adults to transport. What arrived was a Prius that had “occasional “ seats in the rear cargo area. It was extremely small and uncomfortable.
The driver was 15 mins late which should not have been too problematic as I had allowed a buffer, but the route he took was frankly bizarre.
It clearly indicated that he knew nothing about london and it’s traffic pinch points. He followed an in-car gps that had no traffic info, unlike the mobile phone he had on the other side of the steering wheel. He routed Chiswick to Clerkenwell via South Kensington, Piccadilly and Shaftbury Ave!! The journey took an hour, when all apps I checked as we left indicated 40mins. We were late for our booking.
On arrival he pulled up round the corner and on the opposite side of the road. I asked him to turn around and pull up outside the restaurant as one of my passengers has mobility issues. He simply moved to the other side of the road and turned to the passenger and invited him to get out. Not wishing to be a problem the passenger did before I could intervene. We then had to walk around the corner to the restaurant, which left my passenger feeling a little unsteady.
The driver whilst not discourteous, was totally un-empathetic and clueless about London and it’s traffic.
We called an Uber for the return and got a VW Sharan within 3 mins of calling, directly outside the restaurant, a driver that knew his way around so a journey time of 35 mins and it cost £12 less than the first taxi.
Won’t be using A4 again
"
11 Aug 2019
Verified Rider
MIKE WALLEY
"
The requested vehicle was a Galaxy ( as per the website) as we had 5 adults to transport. What arrived was a Prius that had “occasional “ seats in the rear cargo area. It was extremely small and uncomfortable.
The driver was 15 mins late which should not have been too problematic as I had allowed a buffer, but the route he took was frankly bizarre.
It clearly indicated that he knew nothing about london and it’s traffic pinch points. He followed an in-car gps that had no traffic info, unlike the mobile phone he had on the other side of the steering wheel. He routed Chiswick to Clerkenwell via South Kensington, Piccadilly and Shaftbury Ave!! The journey took an hour, when all apps I checked as we left indicated 40mins. We were late for our booking.
On arrival he pulled up round the corner and on the opposite side of the road. I asked him to turn around and pull up outside the restaurant as one of my passengers has mobility issues. He simply moved to the other side of the road and turned to the passenger and invited him to get out. Not wishing to be a problem the passenger did before I could intervene. We then had to walk around the corner to the restaurant, which left my passenger feeling a little unsteady.
The driver whilst not discourteous, was totally un-empathetic and clueless about London and it’s traffic.
We called an Uber for the return and got a VW Sharan within 3 mins of calling, directly outside the restaurant, a driver that knew his way around so a journey time of 35 mins and it cost £12 less than the first taxi.
Won’t be using A4 again
"
11 Aug 2019
Verified Rider
NELLA SOUSKOVA
"Very pleasant driver. On time. Helpful with luggage. Much appreciated. "
08 Aug 2019
Verified Rider
JOSEPH SAMMUT
"Nothing wrong. The meet was done at the hotel. My trip was from hotel to airport. Mohammed the driver was excellent throughout"
06 Aug 2019
Verified Rider
OLIVER STUTTAFORD
"Very good service- easy to book and prompt arrival "
01 Aug 2019
Verified Rider
SZILVIA KANTOR
"quality service"
20 Jul 2019
Verified Rider
CAROLINE BARBER
"Good"
20 Jul 2019
Verified Rider
ADAM BUTT
"All good, thank you"
18 Jul 2019
Verified Rider
PHILIPPA CUTHBERTSON
"The pick up was in the countryside so phone reception drops in and out and so couldn't connect to map. However, the main office was good at keeping me informed. The journey overall was good."
15 Jul 2019
Verified Rider
PHILIPPA CUTHBERTSON
"The pick up was in the countryside so phone reception drops in and out and so couldn't connect to map. However, the main office was good at keeping me informed. The journey overall was good."
15 Jul 2019
Verified Rider
NAOMI BECKLEY
"Yes"
14 Jul 2019
Verified Rider
SZILVIA KANTOR
"The driver was very friendly, helpful and polite.
"
13 Jul 2019
Verified Rider
SZILVIA KANTOR
"The driver was very friendly, helpful and polite.
"
13 Jul 2019
Verified Rider
JONATHAN DODS
"All good."
12 Jul 2019
Verified Rider
ADAM BUTT
"Prompt and friendly driver, clean car and a competitive price. I’ll be using again"
12 Jul 2019
Verified Rider
ADAM BUTT
"Prompt and friendly driver, clean car and a competitive price. I’ll be using again"
12 Jul 2019
Verified Rider
FRANK ESCOBAR
"He didn’t meet inside the terminal as it was a pick up from my home. "
11 Jul 2019
Verified Rider
JOHN GODFREY
"Job done."
09 Jul 2019
Verified Rider
LARUSHKA MELLOR
"yes"
01 Jul 2019
Verified Rider
NICK BRADFORD
"Happy with the service."
28 Jun 2019
Verified Rider
ROGER PUENTE
"We had to pay an extra charge of 20 pounds in cash due to a flight delay of 1 hour. The flight number was perfectly specified in the booking details."
26 Jun 2019
Verified Rider
FAITH COOK
"Was great! Thank you "
23 Jun 2019
Verified Rider
JEFF GOODMAN
"Great job!"
22 Jun 2019
Verified Rider
CHRIS WHITE
"Excellent driver. Saved us a lot of time in busy traffic."
21 Jun 2019
Verified Rider
ROBERT STINE
"Well done. "
21 Jun 2019
Verified Rider
SAMEER JARIWALA
"Nice"
20 Jun 2019
Verified Rider
GORDON ROUGH
"A 1. Top class Almost perfect"
16 Jun 2019
Verified Rider
JOHN FUREY
"Great service thank you."
11 Jun 2019
Verified Rider
EMILCE LONGO
"My driver was 5 minutes earlier, which was great because it allowed me to catch an earlier train at Blackfriars. He was kind and respectful and made me feel comfortable, which is important to me as a female travelling alone. "
09 Jun 2019
Verified Rider
CHARMAINE DESIRA
"the taxi that picked us from train station was dirty and needed a good wash from the inside"
07 Jun 2019
Verified Rider
FRANK CURRAN
"Good"
05 Jun 2019
Verified Rider
JOAO QUEIROS
"It was very nice, thank you!"
04 Jun 2019
Verified Rider
STEPHEN MESSENGER
"Great hassle free experience
"
02 Jun 2019
Verified Rider
NATALIE PERRY
"My flight was delayed one and a half hours and didn’t land until 10.50am. Once I cleared customs and realised that no driver was there, I called the number provided and the driver said he had left the airport as the flight had arrived at 9.24am. He had called me. I was still in the air with no phone contact. I am expecting a full refund. "
02 Jun 2019
Verified Rider
SATOMI KUWAHARA
"Nice and fast trip"
29 May 2019
Verified Rider
SOUNDARARARAJAN GANESAN
"Driver was nice and chat with us "
27 May 2019
Verified Rider
CHARLES BLAKE
"Good journey, no hassle, recommended."
27 May 2019
Verified Rider
BRIAN PARRATT
"Driver on time and very pleasant and joined in our conversation when asked a question."
26 May 2019
Verified Rider
BEATA SOKOL
"Really good!"
25 May 2019
Verified Rider
NIC MEHEW
"Despite slight late arrival the driver made up time through his knowledge of the route and understanding of road system. Will certainly use service again."
24 May 2019
Verified Rider
ROMAN MANTHEY
"Nothing as pick up was from home."
24 May 2019
Verified Rider
FIORELA MIHALI
"It was nice driver and clean car "
23 May 2019
Verified Rider
GUNNAR RUNARSSON
"Great service"
22 May 2019
Verified Rider
MARIA MELERO
"Please state meeting point in the information you sent to customers when they book. "
20 May 2019
Verified Rider
PAUL IRELAND
"Very pleased with the promptness of the driver and being informed of his arrival by phone(which was 8 minutes before the planned pick up time.
Furthermore he was pleasant and polite and got us to our destination within the time required.
The vehicle was very clean and suited our needs really well.
Thanks "
20 May 2019
Verified Rider
TREVOR WYNNE-HUGHES
"Our outward journey went really well. We had 2 passengers and 2 golf bags and 2 cabin bags. The driver fitted them in the car and was dropped off with time to spare.
On the return journey the driver was not in the airport and when I contacted them with plenty of time to come to a pick up point he failed to arrive until 40 minutes past the time of pickup. When we contacted the driver we explained that due to an accident one of the passengers was on crutches and was being dropped off by airport assistance to the designated pick up position by the bus stops. He went into the car park and had to pay to get out, then we were told he had left the airport and had to drive up the motorway and back to get back into the airport. It was a total shambles.when we phoned him he said he was in the airport by McDonald’s. He drove through the drop off zone for cars several times. When we got into the car he placed the two golf bags in the boot with the cabin bags and then told us we should have got an estate car."
20 May 2019
Verified Rider
LINA SCIGLIANO
"the service was really good. The driver was professional and he had arrived on time."
19 May 2019
Verified Rider
GWENOLéE MAGUEUR
"Everything was perfect! "
19 May 2019
Verified Rider
DANICA GROBBELAAR
"i was early so went to meet him in the parking area"
14 May 2019
Verified Rider
ASHLEY BRADFORD
"Our car was not there when we left the function and after calling were told the initial car actually hadn't been scheduled even though I had the confirmation email. We waited for 15 minutes and when a car still hadn't arrived I called again and only at this point did I get a text confirmation of the new booking. Slightly disappointed even though the phone operator was very helpful."
01 May 2019
Verified Rider
TERUO
"Very good and kind driver!"
29 Apr 2019
Verified Rider
LISA DAVIES
"Driver was on time and courteous"
29 Apr 2019
Verified Rider
CHRISTIAN STEWART
"Timely & good journey. "
29 Apr 2019
Verified Rider
AGNIESZKA PLUTA
"The service was fantastic and very professional. Thanks a lot!"
25 Apr 2019
Verified Rider
BLAIR MCPHERSON
"We waited 20 min for driver to arrive at terminal. He did not hold a sign up with our names and was randomly asking people if they were us before calling me on my mobile asking where we were. Would have expected more professional service. "
15 Apr 2019
Verified Rider
KAREN LAMB
"Very reliable and will definitely use this company again "
15 Apr 2019
Verified Rider
TIGRAN TER-MARTIROSYAN
"All good"
28 Mar 2019
Verified Rider
YASMINE OLANDER
"Vet good"
28 Mar 2019
Verified Rider
KIM SOUTHGATE
"excellent as usual"
25 Mar 2019
Verified Rider
MICHAEL RICE
"Very polite driver, knew when to speak and very patient, due to bad traffic"
25 Mar 2019
Verified Rider
MICHAEL KOLB
"Perfect!"
20 Mar 2019
Verified Rider
PAM PETRE
"Very easy booking process and confirmation. Excellent communication and friendly service from both outward bound and return journey drivers when looking for us at pick up points. No complaints at all. Thank you."
20 Mar 2019
Verified Rider
IAN ELLUL
"Excellent service"
19 Mar 2019
Verified Rider
DEBORAH LANGRIDGE
"All good "
17 Mar 2019
Verified Rider
RAINER MORGAN
"very good"
15 Mar 2019
Verified Rider
KIM SOUTHGATE
"Excellent - clean car and knowledgeable driver"
14 Mar 2019
Verified Rider
JODIE KEETLEY
"Lovely guy. My daughter left her handbag in the car and he returned with it. very punctual and polite. Also came to collect us earlier due to the awards finishing a little early without any issues at all."
14 Mar 2019
Verified Rider
PATRICIA CANE
"Such a straightforward, easy system. Makes travelling home from events in London so easy. We will definitely use this system again"
14 Mar 2019
Verified Rider
TRACY JENKINS
"Very good service - excellent driver"
13 Mar 2019
Verified Rider
HELEN PRAEM
"Perfekt 👌 "
08 Mar 2019
Verified Rider
ANDREW BELL
"The driver was waiting inside WH Smith which was such an odd place for him to be! So for a while we couldn’t find him. "
06 Mar 2019
Verified Rider
CLARE BALFOUR
"Driver said that he had been delayed by his previous customer not being ready in time. "
01 Mar 2019
Verified Rider
JOHN URE
"On time, comfortable car, exactly what you want from the service."
27 Feb 2019
Verified Rider
ANA PENA
"Great experience, I will book again!"
27 Feb 2019
Verified Rider
BRONWYN BOYLE
"Overall the journey and process was very smooth; however, embarrassingly, at the end of the journey, my driver asked for an additional £10 to cover airport parking.
According to the Taxicode terms that I had booked, I was under the impression that Meet & Greet was covered in the booking price, including up to 30 minutes waiting time. We met the driver well within that timeframe (around 12.15 for a 12.00 booking) and the driver checked his parking ticket at 12.27, again within the 30 minutes time.
Given everything else had gone so smoothly, it was really disappointing to land from a 24 hour journey and be asked for additional cash, particularly after we'd already given the driver a few pounds' tip. It was sheer luck that we were able to root out a £10 note from the bottom of our luggage to save any embarrassment, as we were not expecting to need any cash.
Overall, it was a disappointing end to what had been, up til then, a very good experience.
"
27 Feb 2019
Verified Rider
NATHALIE BLEACH
"Very happy with the whole experience! Received prompt confirmation of the booking and on the day , text confirming the car and arrival. The driver was very nice and car spotless. Highly recommendable!!"
19 Feb 2019
Verified Rider
JIM LITTLEFAIR
"All good. My plane was late and the driver had watched the arrival and arrived at Heathrow at the adjusted time. "
16 Feb 2019
Verified Rider
PETER WOOD
"Excellent driver."
24 Jan 2019
Verified Rider
REENA GUPTA
"They were on time for my airport pick up "
09 Jan 2019
Verified Rider
SIU KUNG
"on time and reliable"
25 Dec 2018
Verified Rider
THOMAS DE MAULEON
"Very professional"
29 Nov 2018
Verified Rider
IERA BILBAO
"The driver was not very nice and did left us somwhere near where we were supposed to stop due to public works on the street and did not give a clear explanation of how to get to our destination, leaving us in the middle of nowhere at 5am"
17 Nov 2018
Verified Rider
KEVIN MORROW
"Driver was 10 mins late on the scheduled booking time but that did not upset my plans. Car was in good condition and the car was the executive car advertised. Driver was pleasant and new where he was going so the journey was uneventful which is a good thing. Good pleasant experience."
15 Nov 2018
Verified Rider
JO-ANNE LEE
"My arrival after immigration was faster than expected so I was early. I called the contact number and the driver then called me. I had to go up to the departures level and meet him there. He was a bit hard to understand over the phone and I was unfamiliar with the airport so took a few minutes. He then asked me for destination when I assumed he would have all that information."
21 Oct 2018
Verified Rider
ALEXANDRA JONES
"Prompt, quick and easy to book. Reliable. Definitely recommend. "
17 Oct 2018
Verified Rider
ULLA HEDERSTEDT
"slightly late, but good booking system"
11 Oct 2018
Verified Rider
MARIE-ADELINE BELLOUARD
"The driver was very nice, he just told me to wait in front of WHSmith but he was waiting in front of Marks&Spencers. We both lost time!
Very good and nice driver.
"
01 Oct 2018
Verified Rider
DAUPHIN NICOLAS
"I'm waiting the taxi during 30 minutes. Nobody. And you débit 66 pounds.i send you a mail. Nobody answer. "
24 Sep 2018
Verified Rider
RUPERT WILES
"Pick up at Lonsdale Road was 1/4 hr but fortunately traffic was light and we arrived on time. Pick up from the evening event was right on time. Drivers were excellent."
23 Sep 2018
Verified Rider
ADAM GRUNSKE
"Everything was perfect and as agreed. Would recommend to anyone!"
18 Sep 2018
Verified Rider
OLABANJI AYILOLA
"The service delivery was excellent. The driver came to time."
17 Sep 2018
Verified Rider
JEAN RIDGEWELL
"Driver was on time and very pleasant. I was happy with the service and would recommend this company to anyone who needs to book a cab in England.
Cheers
🙂"
15 Sep 2018
Verified Rider
BRONWEN ALDRIDGE
"An excellent service"
13 Sep 2018
Verified Rider
PHILIP ADAMS
"Arrived on time, good fast journey."
07 Sep 2018
Verified Rider
JILLIAN GARDINER
"friendly staff ,right on time -thanks"
09 Aug 2018
Verified Rider
PAULINE ASHER
"Prompt pleasant careful driver, comfortable car."
06 Aug 2018
Verified Rider
DAVID TULLOCH
"The driver was late. I called the office they told me that the car was 10 mainutes away. I offered to meet the driver at set down area to cut the waiting time. The office told me that I could meet the driver in the carpark. The driver eventually turned up approximately 45 minutes after the booked time. I notice that there is a poenalty for every 15 minute that teh passneger keeps the driver waiting. Can you please reimburse me for 45 minute delay. Thank you"
05 Aug 2018
Verified Rider
MARIA GARCIA
"Amazing seevice"
02 Aug 2018
Verified Rider
PHIL RATTRAY
"Helpful driver and he got us there in plenty time, thank you."
31 Jul 2018
Verified Rider
LUCIE MUDDELL
"This wasn’t an airport pick up but I can’t leave the Meet and Greet question empty "
28 Jul 2018
Verified Rider
MARK HONEYMAN
"Nice gentleman driver, not to chatty which I like, told him it was a medical appointment and he got me there with time to spare. Lovely clean and tidy car, smooth drive despite London's humps. Overall very pleased. Thank you. "
18 Jul 2018
Verified Rider
PETER BEREK
"Slight confusion about where to meet; otherwise excellent."
18 Jul 2018
Verified Rider
JULIE BRAZIER
"Excellent service really easy to book quick response confirming the booking . Driver was very punctual and called when outside. "
17 Jul 2018
Verified Rider
HELEN GROTE
"Excellent! VERY honest driver too - I gave him £30 not realising I'd already paid it by debit card. He gave it back (& got a decent tip from me too!) Would definitely use again. "
16 Jul 2018
Verified Rider
LUKE HACKING
"The driver was on time and polite and got us home in good time."
16 Jul 2018
Verified Rider
MATT CLEAVE
"Never turned up, left us waiting. Had to book with a other local taxi company. AVOID LILE THE PLAGUE, and book locally."
15 Jul 2018
Verified Rider
JUSTIN LENCZEWSKI
"Excellent experience. We ordered a large van for the 6 of us (4 adults & 2 children) the night before our trip. Cab arrived 5 minutes before our time. Driver was courteous and loaded all our luggage. Travel to the Brighton train station from Hove was quick and comfortable. Price was very reasonable, comparable to our trip from the station to our flat in Hove.
I would highly recommend the company to any travellers. "
09 Jul 2018
Verified Rider
HELEN DONALD
"Was a little nervous in case taxi to airport ran late however driver was prompt, speedy and helpful. First experience of booking online but process was extremely straightforward and efficient. Highly recommended."
03 Jul 2018
Verified Rider
ANNE CLEMENTS
"Excellent service. Driver very polite and
Helpful. Would certainly use again."
24 Jun 2018
Verified Rider
BARBARA GORVIN
"Excellent service "
23 Jun 2018
Verified Rider
TRACEY JONES
"Excellent service and reliable
Very friendly driver, no complaints here "
23 Jun 2018
Verified Rider
RICK JARLOWE
"Excellent service and driver arrived 15 minutes early."
17 Jun 2018
Verified Rider
HELEN WALSH
"Great on time pick up with very good drop off point and helpful driver"
17 Jun 2018
Verified Rider
MALCOLM HALL
"No issues. Driver arrived early, was very polite and helpful. Very good experience and shall use again."
10 Jun 2018
Verified Rider
HEATHER HALLIDAY
"Excellent service, esp as driver had to wait as road was closed where we were to be collected on our return"
08 Jun 2018
Verified Rider
MAN ON CHEUNG
"Thank you"
02 Jun 2018
Verified Rider
TIM BARRY
"I will use your service again. Very professional.
Tim"
29 May 2018
Verified Rider
JESSICA HåKANSSON
"Got excellent service. Dfriver couldn't locate us, called and got instructiohns so we only waitted a few minutes exxtra.... this with the booking done on short notice."
25 May 2018
Verified Rider
OLIVER LOCK
"I need to cancel this ASAP"
13 May 2018
Verified Rider
JOHAN E BULL
"the fair cost more than quoted as we had to return to pick up passport. I was prepared to pay an extra £10 tip for this until the driver told me that I had to pay £6.00 extra. understandable but no extra tip deserved for this in my mind."
08 May 2018
Verified Rider
TINA JING
"Driver was punctual and very courteous. "
05 May 2018
Verified Rider
CLAUDINE BUREAU
"Everything was perfect. Thé taxi arrived in time . Thé time was not sûre for the way back, the driver he called me and waited for me . Good job !
"
03 May 2018
Verified Rider
MELANIE MARIE BROWN
"The driver was late and didn’t apologise. We booked a large taxi to accommodate our luggage and specified this on the booking but he was almost irritated when he learned we had lots of luggage. Didn’t make any attempt to even offer assistance with our bags at the destination and left us with out bags outside the hotel entrance in the rain. Not great service by my comparable experiences. "
30 Apr 2018
Verified Rider
BELINDA GONG-LAU
"The driver really need to improve his knowledge of the road. He had driven to a no entrance road and told me the road was blocked for some reason. In fact, he couldn't follow the navigation properly. my concern is for a driver claimed he had 7 years driving experience in London, why did he need a navigation from city to main train station. "
27 Apr 2018
Verified Rider
RAIMO HEINAM
"Great experience"
23 Apr 2018
Verified Rider
GLYNIS HUGHS
"Would have been helpful if I had been informed in advance that your drivers are not allowed to pick up outside Kings Cross Station and maybe you should have told me where the pickup point should be. "
17 Apr 2018
Verified Rider
KATIE QUIMBY
"👍"
08 Apr 2018
Verified Rider