Customer Reviews and Testimonials For A4 Cars

BRIAN HANSON

"Very poor - Far too expensive and well above market rate of other companies. Very sharp practice on internet confusing the identity with another local company. Added to which the driver was hopeless."

JENNY VAN DER KLUGT

"It is 6 days after the scheduled date of my appointment and I am still waiting for refund confirmation (it was agreed with the operator on the call). Everytime I call the 0333 number it is not answered. I need the money back for this journey that did not take place."

CAROLYN LAMBERT

"Traffic but i did receive a phone call"

PAUL REEVES

"Taxi didn’t attend as stick in traffic. I had to use a black cab. "

PAUL REEVES

"Taxi didn’t attend as stick in traffic. I had to use a black cab. "

STIOFAN DEBURCA

"I will give the driver the benefit of the doubt, but the service could have been better, particularly the communication of the delay."

NATASHA WILLIAMS

"Driver arrived on time and let me know he was there - was very happy with the journey "

ANTONIO ABATI

"overall a very good service, thanks"

ASHISH MEHRA

"A pleasant journey"

KATHERINE PERRING

"As a woman with a disability travelling alone, I didn’t feel comfortable when the driver said he could take me to Brighton the next day for £120. I had been trying to chat to him but had difficulty understanding his accent, this was also an issue when he phoned me to find me at the pick up point."

KATHERINE PERRING

"As a woman with a disability travelling alone, I didn’t feel comfortable when the driver said he could take me to Brighton the next day for £120. I had been trying to chat to him but had difficulty understanding his accent, this was also an issue when he phoned me to find me at the pick up point."

FRANCES FEDDEN

"Very satisfa tory"

IVA BRUNNING

"Timely and polite service! "

PHILIP TABBAH

"All good."

GUNAY ERTEM

"THE SERVICE WAS TERRIBLE and I refuse to get it he was on time, he hadn't any mask and he get my luggage and put to the car , and when I ask him why he does not wear mask , he said that he will wear when we het in ,,,,,most important and terrible situation was : when he open his door , under and around his seat he had at least 10 used tissue ….. what a great thing during pandemic …. and I refused to get the car , and I booked Uber and I paid extra 85 pound to go to airport . Now I came from holiday , I will get in contact with authorities about your company regards "

RACHEL CHRISTIAN

"I lost my money because apparently I booked the wrong location, never pay before you get picked up. Fed up of losing money. Never turned up."

IVA BRUNNING

"Great service! Driver was a bit relaxed in the mask rules but received an apology and a promise this wouldn’t happen again. The return journey was great. Many thanks "

JAMES LAWRENCE

"Great."

LAIA VILA-ESPI

"On time. Driver was friendly and car was very clean and tidy."

VANESSA DAUBNEY

"All fine, thanks."

IOANNA KOUMI

"The driver was 10 minutes earlier, but could not find the place for about four minutes as there is no house number in my block of flats, just the name of the building. Once I explained things, he understood and was there in a matter of a couple of minutes. What I really liked was that he kept his distance from me and used gloves to put my suitcase in the car due to corona virus! Thank you for that! However, he should be wearing a mask like I did. "

JOSEPH MIDDLEMAS

"Excellent service "

LINDA MOWLES

"Driver was prompt, helpful and friendly - completely satisfied. Only blip was the phone call from the handler about half hour before pick-up, who didn’t seem to know the local area of Chiswick. Coming from Suffolk I had no idea about Chiswick which is why in the booking notes I had explained that we needed to be picked up from the Chiswick House Lightopia exit. After some panic that did get sorted. The driver totally knew where we had to be picked up. "

LOUISA FITZHERBERT

"My driver was timely, friendly and efficient. Really impressed "

MAURICE GLUCK

"Perfectly polite and helpful driver."

INGRID GLASBY

"My journey started from home not at the airport "

KAREN MCPHERSON

"Polite and on time. Helpful with luggage. "

OTTO HEFFER

"Jolly driver lovely conversation! On time even though it was so early."

MANUELA SPERANDEO

"Lovely driver, great service "

THOMAS LUCK

"Late, took multiple wrong directions from sat nav. Drove well under speed limit throughout even on motorway and had to keep opening and closing window to keep himself awake. A danger to us! "

THOMAS LUCK

"Late, took multiple wrong directions from sat nav. Drove well under speed limit throughout even on motorway and had to keep opening and closing window to keep himself awake. A danger to us! "

NEVILLE BASS

"All went well - pick up was on Chiswick Mall, not other side of my house on Netheravon Road South, but that's no big deal Main thing is that driver did phone me when we arrived, 5 mins ahead of schedule, with was great. "

PIER ANDREA TRAVERSO

"Perfect, thank you"

ALEXANDER LUCAS

"n/a"

ANNABEL MCKERROW

"T"

STUART CUTLER

"First driver was 30 mins late but we left plenty of time to get to the show. The second driver was a little early which was good "

DANIELA CORRAO

"I went TO the airport not picked up at the airport"

LEONTXO GARCIA

"All right"

SHARON MARLEY

"Our driver was lovely, it was a quick trip"

PAOLA ACCALAI

"Excellent taxi service"

JOHN BOURNE

"Punctual and polite.."

ERICA EDWARDS

"Vehicle was a little shabby, but other than that everything was perfect."

JEREMY DAHAN

"Great service "

KATIE HARDISTY SMITH

"Good service overall. Drivier had issue with amount if luggage and size of vehicle but this was clearly listed in my taxi request. Issue was rectified and we got home on time. Thanks"

MAURICE GLUCK

"Perfectly fine taxi journey from home to the airport"

ANDY EARDLEY

"It was completely unacceptable to inform me of an extra charge while I am in the taxi when you have had the booking for several days. Every other taxi service manages to get the same 4 bags in a standard car. And the fact is I also had 3 bags, not 4. I am reporting you to both Trading Standards and HMRC for asking for a cash payment. "

RUTH WILLMOTT

"The driver did not know the best route and took us into awful traffic that no other taxi driver would take us. He seemed nervous driving in central London once of our friends sat in the front had to help direct him and how to drive and get out on park lane. It was the worst experience for a long time. He should only do short local jobs. Sweet old guy though. "

SHAUN WHITE

"Very good"

YON HONG

"A very friendly and helpful driver"

TAKAO OE

"Good "

MARIAN PATRICK

"All good"

YVONNE MARTENS

"Very friendly and good driver .. good value "

HOLLY COWAN

"N/A"

MICHAEL RICE

"Perfect "

PAUL MCCORMICK

"20 minutes early, had to rush to get ready"

MANDY PARKER

"Our driver was timely, super friendly and made the whole trip stress-free. We really appreciated having him pick us up! "

STEFANIA TAYLOR

"Excellent,thank you."

JOHN GODFREY

"It was good"

THEO HEWETT

"Very friendly and helpful, showed up on time and got us to our destination quickly. "

ROBERT PEACOCK

"Excellent service. Would recommend."

MRS H FROST

"Excellent service from a courteous driver. He arrived 5 minutes early, was polite and helpful. He took a more scenic route that was shorter, which was more enjoyable than the M4 motorway. I can heartily recommend this company. "

DAN ELPHICK

"Excellent "

MIKE WALLEY

" The requested vehicle was a Galaxy ( as per the website) as we had 5 adults to transport. What arrived was a Prius that had “occasional “ seats in the rear cargo area. It was extremely small and uncomfortable. The driver was 15 mins late which should not have been too problematic as I had allowed a buffer, but the route he took was frankly bizarre. It clearly indicated that he knew nothing about london and it’s traffic pinch points. He followed an in-car gps that had no traffic info, unlike the mobile phone he had on the other side of the steering wheel. He routed Chiswick to Clerkenwell via South Kensington, Piccadilly and Shaftbury Ave!! The journey took an hour, when all apps I checked as we left indicated 40mins. We were late for our booking. On arrival he pulled up round the corner and on the opposite side of the road. I asked him to turn around and pull up outside the restaurant as one of my passengers has mobility issues. He simply moved to the other side of the road and turned to the passenger and invited him to get out. Not wishing to be a problem the passenger did before I could intervene. We then had to walk around the corner to the restaurant, which left my passenger feeling a little unsteady. The driver whilst not discourteous, was totally un-empathetic and clueless about London and it’s traffic. We called an Uber for the return and got a VW Sharan within 3 mins of calling, directly outside the restaurant, a driver that knew his way around so a journey time of 35 mins and it cost £12 less than the first taxi. Won’t be using A4 again "

MIKE WALLEY

" The requested vehicle was a Galaxy ( as per the website) as we had 5 adults to transport. What arrived was a Prius that had “occasional “ seats in the rear cargo area. It was extremely small and uncomfortable. The driver was 15 mins late which should not have been too problematic as I had allowed a buffer, but the route he took was frankly bizarre. It clearly indicated that he knew nothing about london and it’s traffic pinch points. He followed an in-car gps that had no traffic info, unlike the mobile phone he had on the other side of the steering wheel. He routed Chiswick to Clerkenwell via South Kensington, Piccadilly and Shaftbury Ave!! The journey took an hour, when all apps I checked as we left indicated 40mins. We were late for our booking. On arrival he pulled up round the corner and on the opposite side of the road. I asked him to turn around and pull up outside the restaurant as one of my passengers has mobility issues. He simply moved to the other side of the road and turned to the passenger and invited him to get out. Not wishing to be a problem the passenger did before I could intervene. We then had to walk around the corner to the restaurant, which left my passenger feeling a little unsteady. The driver whilst not discourteous, was totally un-empathetic and clueless about London and it’s traffic. We called an Uber for the return and got a VW Sharan within 3 mins of calling, directly outside the restaurant, a driver that knew his way around so a journey time of 35 mins and it cost £12 less than the first taxi. Won’t be using A4 again "

NELLA SOUSKOVA

"Very pleasant driver. On time. Helpful with luggage. Much appreciated. "

JOSEPH SAMMUT

"Nothing wrong. The meet was done at the hotel. My trip was from hotel to airport. Mohammed the driver was excellent throughout"

OLIVER STUTTAFORD

"Very good service- easy to book and prompt arrival "

SZILVIA KANTOR

"quality service"

CAROLINE BARBER

"Good"

ADAM BUTT

"All good, thank you"

PHILIPPA CUTHBERTSON

"The pick up was in the countryside so phone reception drops in and out and so couldn't connect to map. However, the main office was good at keeping me informed. The journey overall was good."

PHILIPPA CUTHBERTSON

"The pick up was in the countryside so phone reception drops in and out and so couldn't connect to map. However, the main office was good at keeping me informed. The journey overall was good."

NAOMI BECKLEY

"Yes"

SZILVIA KANTOR

"The driver was very friendly, helpful and polite. "

SZILVIA KANTOR

"The driver was very friendly, helpful and polite. "

JONATHAN DODS

"All good."

ADAM BUTT

"Prompt and friendly driver, clean car and a competitive price. I’ll be using again"

ADAM BUTT

"Prompt and friendly driver, clean car and a competitive price. I’ll be using again"

FRANK ESCOBAR

"He didn’t meet inside the terminal as it was a pick up from my home. "

JOHN GODFREY

"Job done."

LARUSHKA MELLOR

"yes"

NICK BRADFORD

"Happy with the service."

ROGER PUENTE

"We had to pay an extra charge of 20 pounds in cash due to a flight delay of 1 hour. The flight number was perfectly specified in the booking details."

FAITH COOK

"Was great! Thank you "

JEFF GOODMAN

"Great job!"

CHRIS WHITE

"Excellent driver. Saved us a lot of time in busy traffic."

ROBERT STINE

"Well done. "

SAMEER JARIWALA

"Nice"

GORDON ROUGH

"A 1. Top class Almost perfect"

JOHN FUREY

"Great service thank you."

EMILCE LONGO

"My driver was 5 minutes earlier, which was great because it allowed me to catch an earlier train at Blackfriars. He was kind and respectful and made me feel comfortable, which is important to me as a female travelling alone. "

CHARMAINE DESIRA

"the taxi that picked us from train station was dirty and needed a good wash from the inside"

FRANK CURRAN

"Good"

JOAO QUEIROS

"It was very nice, thank you!"

STEPHEN MESSENGER

"Great hassle free experience "

NATALIE PERRY

"My flight was delayed one and a half hours and didn’t land until 10.50am. Once I cleared customs and realised that no driver was there, I called the number provided and the driver said he had left the airport as the flight had arrived at 9.24am. He had called me. I was still in the air with no phone contact. I am expecting a full refund. "

SATOMI KUWAHARA

"Nice and fast trip"

SOUNDARARARAJAN GANESAN

"Driver was nice and chat with us "

CHARLES BLAKE

"Good journey, no hassle, recommended."

BRIAN PARRATT

"Driver on time and very pleasant and joined in our conversation when asked a question."

BEATA SOKOL

"Really good!"

NIC MEHEW

"Despite slight late arrival the driver made up time through his knowledge of the route and understanding of road system. Will certainly use service again."

ROMAN MANTHEY

"Nothing as pick up was from home."

FIORELA MIHALI

"It was nice driver and clean car "

GUNNAR RUNARSSON

"Great service"

MARIA MELERO

"Please state meeting point in the information you sent to customers when they book. "

PAUL IRELAND

"Very pleased with the promptness of the driver and being informed of his arrival by phone(which was 8 minutes before the planned pick up time. Furthermore he was pleasant and polite and got us to our destination within the time required. The vehicle was very clean and suited our needs really well. Thanks "

TREVOR WYNNE-HUGHES

"Our outward journey went really well. We had 2 passengers and 2 golf bags and 2 cabin bags. The driver fitted them in the car and was dropped off with time to spare. On the return journey the driver was not in the airport and when I contacted them with plenty of time to come to a pick up point he failed to arrive until 40 minutes past the time of pickup. When we contacted the driver we explained that due to an accident one of the passengers was on crutches and was being dropped off by airport assistance to the designated pick up position by the bus stops. He went into the car park and had to pay to get out, then we were told he had left the airport and had to drive up the motorway and back to get back into the airport. It was a total shambles.when we phoned him he said he was in the airport by McDonald’s. He drove through the drop off zone for cars several times. When we got into the car he placed the two golf bags in the boot with the cabin bags and then told us we should have got an estate car."

LINA SCIGLIANO

"the service was really good. The driver was professional and he had arrived on time."

GWENOLéE MAGUEUR

"Everything was perfect! "

DANICA GROBBELAAR

"i was early so went to meet him in the parking area"

ASHLEY BRADFORD

"Our car was not there when we left the function and after calling were told the initial car actually hadn't been scheduled even though I had the confirmation email. We waited for 15 minutes and when a car still hadn't arrived I called again and only at this point did I get a text confirmation of the new booking. Slightly disappointed even though the phone operator was very helpful."

TERUO

"Very good and kind driver!"

LISA DAVIES

"Driver was on time and courteous"

CHRISTIAN STEWART

"Timely & good journey. "

AGNIESZKA PLUTA

"The service was fantastic and very professional. Thanks a lot!"

BLAIR MCPHERSON

"We waited 20 min for driver to arrive at terminal. He did not hold a sign up with our names and was randomly asking people if they were us before calling me on my mobile asking where we were. Would have expected more professional service. "

KAREN LAMB

"Very reliable and will definitely use this company again "

TIGRAN TER-MARTIROSYAN

"All good"

YASMINE OLANDER

"Vet good"

KIM SOUTHGATE

"excellent as usual"

MICHAEL RICE

"Very polite driver, knew when to speak and very patient, due to bad traffic"

MICHAEL KOLB

"Perfect!"

PAM PETRE

"Very easy booking process and confirmation. Excellent communication and friendly service from both outward bound and return journey drivers when looking for us at pick up points. No complaints at all. Thank you."

IAN ELLUL

"Excellent service"

DEBORAH LANGRIDGE

"All good "

RAINER MORGAN

"very good"

KIM SOUTHGATE

"Excellent - clean car and knowledgeable driver"

JODIE KEETLEY

"Lovely guy. My daughter left her handbag in the car and he returned with it. very punctual and polite. Also came to collect us earlier due to the awards finishing a little early without any issues at all."

PATRICIA CANE

"Such a straightforward, easy system. Makes travelling home from events in London so easy. We will definitely use this system again"

TRACY JENKINS

"Very good service - excellent driver"

HELEN PRAEM

"Perfekt 👌 "

ANDREW BELL

"The driver was waiting inside WH Smith which was such an odd place for him to be! So for a while we couldn’t find him. "

CLARE BALFOUR

"Driver said that he had been delayed by his previous customer not being ready in time. "

JOHN URE

"On time, comfortable car, exactly what you want from the service."

ANA PENA

"Great experience, I will book again!"

BRONWYN BOYLE

"Overall the journey and process was very smooth; however, embarrassingly, at the end of the journey, my driver asked for an additional £10 to cover airport parking. According to the Taxicode terms that I had booked, I was under the impression that Meet & Greet was covered in the booking price, including up to 30 minutes waiting time. We met the driver well within that timeframe (around 12.15 for a 12.00 booking) and the driver checked his parking ticket at 12.27, again within the 30 minutes time. Given everything else had gone so smoothly, it was really disappointing to land from a 24 hour journey and be asked for additional cash, particularly after we'd already given the driver a few pounds' tip. It was sheer luck that we were able to root out a £10 note from the bottom of our luggage to save any embarrassment, as we were not expecting to need any cash. Overall, it was a disappointing end to what had been, up til then, a very good experience. "

NATHALIE BLEACH

"Very happy with the whole experience! Received prompt confirmation of the booking and on the day , text confirming the car and arrival. The driver was very nice and car spotless. Highly recommendable!!"

JIM LITTLEFAIR

"All good. My plane was late and the driver had watched the arrival and arrived at Heathrow at the adjusted time. "

PETER WOOD

"Excellent driver."

REENA GUPTA

"They were on time for my airport pick up "

SIU KUNG

"on time and reliable"

THOMAS DE MAULEON

"Very professional"

IERA BILBAO

"The driver was not very nice and did left us somwhere near where we were supposed to stop due to public works on the street and did not give a clear explanation of how to get to our destination, leaving us in the middle of nowhere at 5am"

KEVIN MORROW

"Driver was 10 mins late on the scheduled booking time but that did not upset my plans. Car was in good condition and the car was the executive car advertised. Driver was pleasant and new where he was going so the journey was uneventful which is a good thing. Good pleasant experience."

JO-ANNE LEE

"My arrival after immigration was faster than expected so I was early. I called the contact number and the driver then called me. I had to go up to the departures level and meet him there. He was a bit hard to understand over the phone and I was unfamiliar with the airport so took a few minutes. He then asked me for destination when I assumed he would have all that information."

ALEXANDRA JONES

"Prompt, quick and easy to book. Reliable. Definitely recommend. "

ULLA HEDERSTEDT

"slightly late, but good booking system"

MARIE-ADELINE BELLOUARD

"The driver was very nice, he just told me to wait in front of WHSmith but he was waiting in front of Marks&Spencers. We both lost time! Very good and nice driver. "

DAUPHIN NICOLAS

"I'm waiting the taxi during 30 minutes. Nobody. And you débit 66 pounds.i send you a mail. Nobody answer. "

RUPERT WILES

"Pick up at Lonsdale Road was 1/4 hr but fortunately traffic was light and we arrived on time. Pick up from the evening event was right on time. Drivers were excellent."

ADAM GRUNSKE

"Everything was perfect and as agreed. Would recommend to anyone!"

OLABANJI AYILOLA

"The service delivery was excellent. The driver came to time."

JEAN RIDGEWELL

"Driver was on time and very pleasant. I was happy with the service and would recommend this company to anyone who needs to book a cab in England. Cheers 🙂"

BRONWEN ALDRIDGE

"An excellent service"

PHILIP ADAMS

"Arrived on time, good fast journey."

JILLIAN GARDINER

"friendly staff ,right on time -thanks"

PAULINE ASHER

"Prompt pleasant careful driver, comfortable car."

DAVID TULLOCH

"The driver was late. I called the office they told me that the car was 10 mainutes away. I offered to meet the driver at set down area to cut the waiting time. The office told me that I could meet the driver in the carpark. The driver eventually turned up approximately 45 minutes after the booked time. I notice that there is a poenalty for every 15 minute that teh passneger keeps the driver waiting. Can you please reimburse me for 45 minute delay. Thank you"

MARIA GARCIA

"Amazing seevice"

PHIL RATTRAY

"Helpful driver and he got us there in plenty time, thank you."

LUCIE MUDDELL

"This wasn’t an airport pick up but I can’t leave the Meet and Greet question empty "

MARK HONEYMAN

"Nice gentleman driver, not to chatty which I like, told him it was a medical appointment and he got me there with time to spare. Lovely clean and tidy car, smooth drive despite London's humps. Overall very pleased. Thank you. "

PETER BEREK

"Slight confusion about where to meet; otherwise excellent."

JULIE BRAZIER

"Excellent service really easy to book quick response confirming the booking . Driver was very punctual and called when outside. "

HELEN GROTE

"Excellent! VERY honest driver too - I gave him £30 not realising I'd already paid it by debit card. He gave it back (& got a decent tip from me too!) Would definitely use again. "

LUKE HACKING

"The driver was on time and polite and got us home in good time."

MATT CLEAVE

"Never turned up, left us waiting. Had to book with a other local taxi company. AVOID LILE THE PLAGUE, and book locally."

JUSTIN LENCZEWSKI

"Excellent experience. We ordered a large van for the 6 of us (4 adults & 2 children) the night before our trip. Cab arrived 5 minutes before our time. Driver was courteous and loaded all our luggage. Travel to the Brighton train station from Hove was quick and comfortable. Price was very reasonable, comparable to our trip from the station to our flat in Hove. I would highly recommend the company to any travellers. "

HELEN DONALD

"Was a little nervous in case taxi to airport ran late however driver was prompt, speedy and helpful. First experience of booking online but process was extremely straightforward and efficient. Highly recommended."

ANNE CLEMENTS

"Excellent service. Driver very polite and Helpful. Would certainly use again."

BARBARA GORVIN

"Excellent service "

TRACEY JONES

"Excellent service and reliable Very friendly driver, no complaints here "

RICK JARLOWE

"Excellent service and driver arrived 15 minutes early."

HELEN WALSH

"Great on time pick up with very good drop off point and helpful driver"

MALCOLM HALL

"No issues. Driver arrived early, was very polite and helpful. Very good experience and shall use again."

HEATHER HALLIDAY

"Excellent service, esp as driver had to wait as road was closed where we were to be collected on our return"

MAN ON CHEUNG

"Thank you"

TIM BARRY

"I will use your service again. Very professional. Tim"

JESSICA HåKANSSON

"Got excellent service. Dfriver couldn't locate us, called and got instructiohns so we only waitted a few minutes exxtra.... this with the booking done on short notice."

OLIVER LOCK

"I need to cancel this ASAP"

JOHAN E BULL

"the fair cost more than quoted as we had to return to pick up passport. I was prepared to pay an extra £10 tip for this until the driver told me that I had to pay £6.00 extra. understandable but no extra tip deserved for this in my mind."

TINA JING

"Driver was punctual and very courteous. "

CLAUDINE BUREAU

"Everything was perfect. Thé taxi arrived in time . Thé time was not sûre for the way back, the driver he called me and waited for me . Good job ! "

MELANIE MARIE BROWN

"The driver was late and didn’t apologise. We booked a large taxi to accommodate our luggage and specified this on the booking but he was almost irritated when he learned we had lots of luggage. Didn’t make any attempt to even offer assistance with our bags at the destination and left us with out bags outside the hotel entrance in the rain. Not great service by my comparable experiences. "

BELINDA GONG-LAU

"The driver really need to improve his knowledge of the road. He had driven to a no entrance road and told me the road was blocked for some reason. In fact, he couldn't follow the navigation properly. my concern is for a driver claimed he had 7 years driving experience in London, why did he need a navigation from city to main train station. "

RAIMO HEINAM

"Great experience"

GLYNIS HUGHS

"Would have been helpful if I had been informed in advance that your drivers are not allowed to pick up outside Kings Cross Station and maybe you should have told me where the pickup point should be. "

KATIE QUIMBY

"👍"

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What our customers say

Testimonials 4.3/5 based on 189 reviews